Returns & Refund Policy
We want you to love the products you ordered from Apollo Off-Road. But if you’re having second thoughts, we aim to make returns and exchanges as simple as possible.
We strive to offer hassle-free returns and exchanges. At Apollo Off-Road, your satisfaction is our priority. As such we accept returns and exchanges for up to 30 days from the date of purchase. We strive to provide the same top-notch service during the exchange and return process as we do with the sale.
Important Information About Returns, Refunds, and Exchanges - Please Read Carefully:
- Inspect your shipment immediately upon arrival
- All canceled orders are subject to a 5% cancellation fee.
- All returns are subject to a 20% restocking fee.
- Report any damage or shipping related breakage immediately to the carrier and fill out the form below.
- No COD or freight-collect shipments will be accepted.
- No refunds or returns on electronics (including Tuning Devices), engine or transmission internals, gift cards or special order products - These products are considered final sale.
- No refunds or returns or refunds on used, opened, installed products or products that were attempted to be installed.
- No refunds on gift cards.
- No refunds on shipping charges.
- Products in blister packaging or packaging that has been cut open is not returnable.
- Returns require an RMA number. Returns without an RMA number will be refused.
If you would like to request a return, refund, or exchange please fill out the RMA form below. No returns, refunds, or exchanges will be processed without an approved RMA form. Apollo Off-Road will be in contact within 2 business days of RMA request for resolution and further direction.